Terms & Conditions

PLEASE NOTE: The Effective Date of the JR&K Printing Customer Rewards Program is January 1, 2017 and Rewards Points began accruing under this new program as of that date.

INTRODUCTION

Membership in the JR&K Printing Customer Rewards Program (the "Rewards Program") is available to all JR&K Printing customers at no cost. A Customer Rewards Account is established for each Rewards Program member, and this account will be credited with Rewards Points each time an eligible purchase is made. As Rewards Points accumulate they can be redeemed for a minimum of $25.00 gift certificate, which a customer can credit against the cost of future print jobs at the end of each fiscal quarter (shipping and taxes excluded).

All JR&K Printing’s customers will be automatically enrolled in the Rewards Program and provisional Rewards Points will begin to accrue for all purchases made after January 1, 2017. Your actual enrollment, and the right to redeem Rewards Points, is conditioned upon your agreement to and compliance with the terms and conditions of JR&K Printing. If you redeem Reward Points you are agreeing to these Terms and Conditions in effect on the date of redemption. Membership in the Rewards Program is optional, and you may elect not to participate.

These Terms and Conditions are subject to change at any time. Unless otherwise stated, the current terms and conditions in effect at the time of your redemption of any Rewards Points, a request for any benefit that may be available to Rewards Program members, and/or any other applicable transaction under the Rewards Program, will govern that transaction.

Eligibility

Membership in JR&K Printing’s Rewards Program is generally open to all of JR&K Printing's customers. Having a valid existing account or establishing a valid account with JR&K Printing is the only prerequisite for membership. JR&K Printing reserves the right to terminate and/or refuse membership in accordance with these Terms and Conditions and other applicable rules and regulations.

Establishing and Maintaining a Membership

Once you are pre-enrolled, Rewards Points for every eligible transaction will be provisionally credited and accrue in your Customer Rewards Account: in accordance with these Terms and Conditions. Your actual Rewards Program Membership and the right to use or redeem Rewards Points or receive any other benefit that is or may be part of or offered by the Rewards Program requires that you affirmatively accept these Terms and Conditions. If you have not already done so, you will be asked to accept these Terms and Conditions when you access your regular Customer Account with JR&K Printing, or your Customer Rewards Account. If you redeem Rewards Points credited to your account you are affirmatively accepting these Terms and Conditions. Once you have accepted these Terms and Conditions you will keep all of the Rewards Points provisionally credited to your account, and Rewards Points will continue to accrue in your account in accordance with these Terms and Conditions.

You may chose to not accept these Terms and Conditions, however, if you decline to accept these Terms and Conditions you will not be eligible to participate in the Rewards Program. If you later decide that you would like to participate in the Rewards Program please contact JR&K Printing Customer Service at files@jrkprinting.com or call 870-732-3698. If you elect not to participate and later change your mind, participation will not be back-dated.

Eligible Transactions

Subject to the exceptions listed in these Terms and Conditions, all of your purchases from JR&K Printing are eligible for Rewards Points. Please note, however, that shipping and handling charges and taxes are not eligible to receive rewards points under any circumstances and will be excluded in calculating the number of Rewards Points on any given transaction. Rewards Points are awarded only the actual amount paid for any given order; after discounts, special offers, etc. are taken into account and excluding shipping and handling and taxes. By way of example, a regular priced item for $250.00, with 20% off coupon would cost $200.00, plus shipping and taxes (if applicable). Rewards Points will only be awarded on the $200 actual cost.

JR&K Printing is the final authority on whether a transaction qualifies for an award of Rewards Points and reserves the right to deduct Rewards Points from a member's account at any time if points are credited in error.

Rewards Points Certificates may only be used as a credit against eligible JR&K Printing print job orders, made by the member who earned the Rewards Points. Rewards Points Certificates will expire on the earlier of 30 days after the date you redeemed your Rewards Points or the date on which your JR&K Printing account has been inactive for a period of six months. NOTE: If a Rewards Point Certificate expires without being used the Rewards Points on the certificate are no longer valid and they will not be credited back to your Customer Rewards Account. Rewards Points Certificates are not transferable, have no independent monetary value and may not be otherwise redeemed for cash, merchandise, or any other benefit.

Any attempt to obtain credit as a result of a transaction or other qualifying activity for which a Rewards Program member has already received credit is prohibited and shall constitute a violation of these Terms and Conditions.

Rewards Points for an eligible order are earned and available for redemption as soon as the relevant order has been shipped to the designated shipping address.

Rewards Points will not be given or awarded (or will be recaptured and voided if already awarded), for the following:

  • - Cancelled orders.
  • - Orders that are not fully paid.
  • - Shipping and handling charges.
  • - Any and all applicable taxes.
  • - Refunded orders.
  • - That portion of an order that is paid for with Reward Points Certificates.
  • - That portion of an order paid for with a coupon, or the subject of a discount or other special offer.
  • - Redemption of Rewards Points for merchandise.
  • - Orders that take advantage of another special offer or discount offered by JR&K Printing to which Rewards Points do not apply.

If your Customer Rewards Account has a negative balance due to the recapture of previously awarded points, Rewards Points for all orders placed while the balance remains negative will be credited to the negative balance and are not eligible for redemption. Placement and subsequent cancellation of one or more orders, or any portion thereof, for the purpose of accruing and then redeeming Rewards Points, is grounds for account termination in JR&K Printing’s sole discretion.

Under no circumstance will Rewards Points be retroactively credited to an account.

Reward Points Accrual

Your Customer Rewards Account will be credited with one Rewards Point for each dollar you spend on an eligible transaction, which will be available for redemption at the end of each fiscal quarter.

Rewards Points Redemption

Rewards Points may be redeemed for Rewards Point Certificates, which can be used as a credit against the invoiced cost of a future order from JR&K Printing. Rewards Points Credit Certificates are available in $25.00 increments at the end of each quarter. JR&K Printing has the applicable number of Rewards Point necessary to redeem for each increment in your Customer Rewards Account.

A Rewards Points Certificate may only be used as a credit against eligible JR&K Printing print job orders, made by the member who earned the Rewards Points. Rewards Points Certificates are not transferable, have no independent monetary value and may not be otherwise redeemed for cash, merchandise, or any other benefit.

Only one Rewards Points Certificate can be credited against any given print job order; Rewards Points Certificates cannot be combined and applied against one order. Unless otherwise stated, Rewards Points Certificates cannot be used for custom orders, and may not be combined with any other promotion, special offer or discount offered by JR&K Printing. If you place a custom order or take advantage of another promotion, special offer or discount, you will not be able to apply Rewards Point Certificates to the transaction.

Reward Points Certificates cannot be used to pay for the cost of shipping and handling charges and/or any applicable taxes. Also, shipping and handling charges and/or any applicable taxes for all orders are calculated based on the total gross value of the order, without regard to use of Rewards Points Certificates. By way of example, if the order value is $500.00 and you use $100.00 in Rewards Points Certificates as a credit against the order, any applicable taxes will be based on the $500.00 gross order value, not the $400 net cost.

To redeem your Rewards Points, contact a JR&K Printing representative for redemption. Reward points will be available for redemption at the end of each fiscal quarter.  If you wish to not redeem your Rewards Points at the end of a quarter, you may roll it over to the next quarter for redemption. The Rewards Points must accrue a $25.00 certificate in order to qualify for redemption. By way of example, if you are at $24.00 at the end of the first fiscal quarter, you will not be eligible to redeem those points at the end of the first quarter. The $24.00 will roll over to the second quarter and if you hit the $25.00 within the second quarter, you will be eligible (at the end of the second quarter) to redeem your $25.00 gift certificate.

Redemption of Rewards Points is not reversible. Once you have elected to redeem your Rewards Points for Rewards Points Certificates, that decision is final. Rewards Points, once redeemed, will not be credited back to your Customer Rewards Account.

A Rewards Points Certificate cannot be exchanged for merchandise and may only be used as a credit against eligible future JR&K Printing print job orders. It is only valid for a one time use and cannot be divided among multiple orders. If the order value is less than the value of the Rewards Point Certificate then balance of the Certificate is forfeited and cannot be used. If you place an order using the Rewards Points Certificate and the order is subsequently canceled the Rewards Points are forfeited no replacement Rewards Points Certificate will be issued.

Customer Rewards Account

JR&K Printing will send monthly updates on your Customer Rewards Account so you can review the balance of your accrued Rewards Points. Customers may contact a JR&K Printing representative at any time to ask for their reward balance.

Transferability/Prohibitions/Account Termination

Memberships in the Rewards Program, your Customer Rewards Account, accrued Rewards Points and Rewards Point Certificates are non-transferable. You may not combine your Customer Rewards Account, Rewards Points and/or Rewards Points Certificates with those of another customer. Only one person or entity may be enrolled per Customer Rewards Account. No customer may maintain more than one Customer Rewards Account.

The sale or barter of Customer Rewards Accounts, Rewards Points, account credits, Rewards Points Certificates or any other benefit of the Rewards Program, by or among Rewards Program members is expressly prohibited. Rewards Points, account credits, Rewards Point Certificates or any other benefit of the Rewards Program that are acquired via prohibited sales or barter transactions are VOID.

JR&K Printing reserves the right to terminate your membership in the Rewards Program at any time if you violate these Term and Conditions or any other applicable JR&K Printing rule or regulation, including without limitation engaging in a prohibited sale or barter transaction. Termination of your membership, for any reason, will result in the elimination of your Customer Rewards Account, a loss of all accumulated Rewards Points in your Customer Rewards Account, the cancellation of any unused Rewards Points Certificates, cancellation of any other pending redemption transactions, and the loss of all other Rewards Program benefits, of any kind. Terminated members are not eligible to participate in any aspect of the Rewards Program including, without limitation, any special promotions. In lieu of termination, JR&K Printing may, at its sole discretion, deduct Rewards Points from your account and/or cancel unused Rewards Points Certificates, and/ or cancel other pending redemption transactions, but permit you to continue participating in the Rewards Program. Members whose accounts have been terminated for any reason may not open new accounts without JR&K Printing's prior approval. If JR&K Printing determines that a new account has been opened for the benefit of a previously terminated member, even if the account is not held in that previously terminated member's name, the account is subject to termination.

It is your responsibility to familiarize yourself with the Rewards Program rules, terms and conditions. If you have any question about the rules that are applicable to your situation, please check or contact a JR&K Printing customer service representative.

Program Changes

JR&K Printing reserves the right, in its sole discretion, to change these Terms and Conditions and the Rewards Program rules, benefits, regulations, points award levels, and any applicable special offers, at any time and without notice. This means, for instance, that JR&K Printing can change the manner in which Rewards Points are earned and/or redeemed. Such changes may include modifications that, among other things, (i) alter the Rewards Points credits or other benefits that can be earned on any given transaction on or after the date of change, (ii) alter the value of already accumulated Rewards Points or other benefits of the Rewards Program for redemption purposes or otherwise, and/or (iii) alter or eliminate the eligible transactions that Rewards Points can be redeemed against. Unless otherwise stated, the Terms and Conditions of the Rewards Program in effect at the time you redeem Rewards Points or otherwise request an available benefit or other transaction, will govern that transaction.

JR&K Printing reserves the right to terminate the Rewards Program in its entirety on 3 months notice. In the event the Rewards Program is terminated, all enrolled customers will be notified.

Account Deletion and Rewards Point Expiration

Rewards Points in your Customer Rewards Account will expire 12 calendar months from the date on which they were first earned.

Please note that once you redeem Rewards Points for a Rewards Points Certificate that decision is final; the rewards points will not be credited back to your Customer Rewards Account.

A Rewards Point Certificate, and Rewards Points value therein, expires on the earlier of 30 days after the date you redeem your Rewards Points or the date on which your JR&K Printing account has been inactive for a period of six (6) months.

If your JR&K Printing customer account has no purchase activity (i.e., the placement of an order that proceeds to fulfillment, delivery, acceptance and payment) for six (6) consecutive months it will result in the termination of your Rewards Program membership and the loss of all accrued but unused Rewards Points in your Customer Rewards Account as well as any eligible unused Reward Certificates.

The redemption of Rewards Points for merchandise and/or Rewards Points Certificates does not constitute a purchase activity in your JR&K Printing customer account.

If your Rewards Program membership and Customer Rewards Account are terminated due to six months of inactivity and you then place an order with JR&K Printing, a new Rewards Program membership and Customer Rewards Account will be created and Rewards Point will begin to accrue beginning with this latest transaction, subject to your reconfirming your agreement with these Terms and Conditions. Previously accrued but deleted Rewards Points will not be reinstated. It is your responsibility to monitor your Customer Account activity to ensure that your Rewards Program membership is not terminated and any accrued Reward Points are not lost due to account inactivity. JR&K Printing assumes no obligation or responsibility of any kind, or at any time, to notify you of the activity or inactivity of your account, that your membership in the Rewards Program will be or has been terminated, and/or that any accrued Rewards Points will be or have been lost.

Name and Address Changes

You are responsible for updating and advising JR&K Printing of any change of name, e-mail, phone number and/or postal address on your applicable JR&K Printing account. Without undertaking any obligation to do so, JR&K Printing reserves the right to update the address for any member's account using the National Change of Address (NCOA) data filed by relocating postal customers.

You may update your account contact information by contacting JR&K Printing customer service at files@jrkprinting.com or call 870-732-3698.

Supporting legal documentation may be required for any name change requests. JR&K Printing shall have no liability for any, errors, losses or damages of any kind or nature, resulting from your failure to update your account information.

Privacy

JR&K Printing is always conscious of our customers' privacy.

Rewards Points Statements

JR&K Printing will send out monthly statements that show the status of your Rewards Points. The statement will indicate the amount of Rewards Points earned.

Your Customer Rewards Account will indicate the amount of Rewards Points earned, as well as redemption activity.

Account Discrepancies

You are responsible for verifying that Rewards Points for qualifying activity is credited to your Customer Rewards Account. All account discrepancies must be reported in writing within 60 days of the date of activity. Verbal notification of account discrepancies is not accepted. You should maintain copies of qualifying transactions for your records until the appropriate Rewards Points credit is applied.

To report or discuss a discrepancy contact JR&K Printing customer service at files@jrkprinting.com or call 870-732-3698.